Boat Rental FAQ

This is the FAQ page for boat rentals offered by Empire Cruises. To assist you in better understanding our offerings and what to anticipate when you select us for your upcoming event, we’ve put up a list of often-asked questions here. Creating a flawless, pleasurable, and unforgettable experience is our primary objective. Let’s get started!

What types of events can be hosted on your boats?

We are experts at organizing various events, such as Birthdays, Corporate Events, Graduations, 4th of July, wedding parties, and so on. Because of our fleet’s adaptability and capacity to accommodate various event sizes and styles, everyone will have a unique and unforgettable experience

How do I book a boat rental with Empire Cruises?

Choose the rental package that best fits your event by visiting our website and looking through our selection. You may reach us directly by phone or email, or you can use our online form to send a query. Our committed staff will assist you with the reservation process and customize the event to your unique requirements.

What is included in a boat rental package?

Typically, our rental packages include the boat charter, a qualified crew, and standard amenities like sound systems and seats. On request, additional services like DJ services, food, decorations, and photography can also be scheduled. For every customer, we aim to deliver a thorough and personalized experience.

Can I bring my own food and drinks?

Even though we provide a range of catering choices to enhance your event, we know that some customers would rather further customize their experience. You are free to bring in your own food, outside beverages are not allowed, but in order to guarantee that it complies with our standards and any applicable health and safety laws, we respectfully ask that you talk to us about it first.

How far in advance should I book?

To guarantee your chosen day and boat, we advise making your reservation as soon as possible. Book at least three to six months in advance as our services are highly sought after, particularly during the busiest times of the year. Bookings made at the last minute could be accepted, depending on availability.

What is your cancellation policy?

We are aware that plans sometimes alter. Although we try to be as flexible as possible, our cancellation policy differs based on the details of your reservation. For additional information, please see your rental agreement or get in touch with us directly.

Are your boats accessible for guests with disabilities?

Our goal is to ensure that everyone can use our services. Although the majority of our boats can accommodate visitors with disabilities, please let us know about any special requirements or worries when making your reservation so that we may make the best possible preparations.

What safety measures are in place on your boats?

Our first concern is keeping you safe. Every one of our boats has a first aid kit, life jackets, and fire safety gear. To guarantee a safe and secure atmosphere for each and every one of our visitors, our staff members are educated in emergency protocols. Our Vessels and crew are Coast Guard Certified.

What happens in case of bad weather?

We keep a careful eye on the weather and will keep you informed in the days before your event. Thanks to the safety precautions on our boats, most of the time our activities go off as scheduled, rain or shine. In the case of severe weather, we will collaborate with you to reschedule or modify the event as needed.

Can we decorate the boat?

Of course! Customize your event space—we urge you to do so. You have the option of bringing your own decorations or hiring our crew to do the decorating. To ensure your designs adhere to safety regulations and are appropriate for the boat’s interiors, please discuss them with us in advance.

Is there a dress code for events on your boats?

Although we don’t have a rigid dress code, we do advise wearing clothing that complements the topic of your event and the local climate. It’s advisable to wear sensible and comfortable shoes, especially for events that include movement.

How do we provide feedback about our experience?

We greatly value your feedback! We encourage you to share your experience with us after the event via email, our website, or social media accounts. We value your opinions and recommendations as we work hard to keep our services better.

Can we tip the crew?

Tipping is not necessary, however, it is welcomed as a sign of appreciation for the work done. If you would want to tip the crew, you may give them personally or put it in with your overall payment, and we’ll split it evenly. For more information about our cruises in NYC, feel free to call us at (212) 686-9200 or contact us here